Privacy Policy

Effective Date: October 1, 2026

Last Updated: October 1, 2026

At Airport Parking (apsunport.com), accessible from https://apsunport.com/, one of our main priorities is protecting the privacy of our visitors and customers. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

If you have questions about this Privacy Policy, please contact us:

Airport Parking 1501 Aircraft Ave SE Albuquerque, NM 87106 Phone: (505) 843-9333 Website: https://apsunport.com/

1. Information We Collect

We collect information from and about users depending on how they interact with our website and parking services.

A. Personal Information You Provide

When you make a parking reservation, use our services, fill out a form, apply for a job, or contact us, we may collect personal information including:

  • Contact Information: Name, email address, phone number, mailing address, and other contact information you provide.
  • Reservation and Vehicle Information: Parking dates and times, parking type (Covered or Open), license plate number, vehicle make, model, color, and related reservation information.
  • Account Information: Information associated with your customer account, including loyalty program information and points activity.
  • Payment Information: Transaction information necessary to process parking reservations and payments. Payment transactions may be processed through secure third-party payment providers. We do not intentionally store full credit card numbers on our local servers.
  • Employment Information: Resume, work history, contact information, and other information submitted through our employment application process.
  • Communications: Information you provide when contacting us, including customer service inquiries and other communications.

B. SMS and Mobile Phone Information

If you provide your mobile phone number and consent to receive SMS messages from Airport Parking, we may use your mobile phone number to send transactional and service-related text messages associated with your parking account and use of our services.

These messages may include:

  • Parking reservation confirmations.
  • Parking arrival, departure, and session-status notifications.
  • Parking session expiration or reminder notifications.
  • Payment or transaction confirmations.
  • Account-related notifications.
  • Loyalty program and loyalty points notifications.
  • Other service-related notifications necessary to operate or support your parking account.

We do not use these SMS messages for promotional or marketing purposes unless you separately provide the required consent for such communications.

Message frequency varies depending on your parking activity, account activity, and interactions with our services.

Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP to a message. You may request assistance by replying HELP or by contacting us using the information provided in this Privacy Policy.

C. SMS Opt-In Information

When you opt in to receive SMS messages, we may collect and retain information necessary to document and manage your consent, including:

  • Your mobile phone number.
  • The date and time of your opt-in.
  • The method by which you provided consent.
  • The type of SMS communications to which you consented.
  • Opt-out requests and related messaging preferences.

We do not sell, rent, or share your SMS opt-in data, mobile phone number, or SMS consent information with third parties or affiliates for marketing or promotional purposes.

Your SMS opt-in information is used only to administer your requested messaging service, comply with applicable requirements, provide customer service, and send the communications described above.

D. Information Collected Through Third-Party Services

Our website uses third-party services, embedded forms, plugins, and other technologies to provide certain functions.

For example, we may use JotForm to process reservations, inquiries, employment applications, or other forms.

Information submitted through JotForm forms may be stored on JotForm’s systems and transmitted to Airport Parking for processing.

You can review JotForm’s Privacy Policy at:

https://www.jotform.com/privacy/

We may also use Twilio as a service provider to deliver SMS messages to customers who have provided the appropriate consent.

Twilio may process information such as mobile phone numbers and message delivery information solely as necessary to provide SMS messaging services to us.

E. Automatically Collected Information

Like many websites, Airport Parking may automatically collect certain technical information through server logs and similar technologies.

This information may include:

  • Internet Protocol (IP) address.
  • Browser type and version.
  • Internet service provider.
  • Date and time of visits.
  • Referring and exit pages.
  • Pages viewed.
  • Number of clicks.
  • Device and technical information.

We use this information to operate and secure our website, understand website usage, troubleshoot technical issues, and improve our services.

2. Cookies and Web Technologies

Airport Parking uses cookies and similar technologies to store information about visitors’ preferences, optimize website functionality, and understand how visitors use our website.

Cookies may be used to:

  • Maintain website functionality.
  • Remember preferences.
  • Analyze website traffic and usage.
  • Improve the user experience.
  • Support website security.

You may choose to disable cookies through your individual browser settings. Disabling cookies may affect certain website functionality.

3. How We Use Your Information

We may use the information we collect to:

  • Provide, operate, and maintain our airport parking services.
  • Process parking reservations and transactions.
  • Send reservation confirmations and administrative communications.
  • Send parking status and session notifications.
  • Send account-related SMS notifications.
  • Send loyalty program and loyalty points notifications.
  • Respond to customer service requests.
  • Manage customer accounts.
  • Administer our loyalty program.
  • Improve and personalize our website and services.
  • Understand and analyze website usage.
  • Process employment applications.
  • Prevent fraud and unauthorized transactions.
  • Maintain and secure our website, servers, and systems.
  • Comply with applicable legal and regulatory requirements.
  • Protect the rights, property, and safety of Airport Parking, our customers, and others.

Airport Parking may use SMS messaging to provide customers with important transactional and service-related information regarding their parking activity and customer account.

Examples include:

  • Your parking session has started.
  • Your parking session is ending or has expired.
  • Your parking reservation has been confirmed.
  • Your parking payment has been received.
  • Your loyalty points have been added or redeemed.
  • Your loyalty account balance has been updated.
  • Other account or parking-related service notifications.

SMS messages are intended to provide information related to services requested or used by the customer.

Message Frequency

Message frequency varies based on your parking reservations, parking activity, account activity, loyalty program activity, and other interactions with Airport Parking.

Message and data rates may apply.

Opting Out

You may stop receiving SMS messages by replying STOP to an SMS message from Airport Parking.

After you send STOP, we will process your request and stop sending applicable SMS messages, except where a message may be necessary to comply with a legal obligation or complete a transaction or service you have specifically requested.

Getting Help

For help with SMS messages, reply HELP to the message or contact Airport Parking at:

Phone: (505) 843-9333 Website: https://apsunport.com/

Airport Parking does not sell, rent, or share mobile phone numbers, SMS opt-in information, or SMS consent data with third parties or affiliates for their own marketing or promotional purposes.

SMS consent is specific to Airport Parking and is not transferred or sold to other businesses for marketing purposes.

5. How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share information with trusted service providers when necessary to operate our business and provide services to you.

Service Providers

We may share information with service providers that perform services on our behalf, including:

  • Website and hosting providers.
  • Reservation and form providers such as JotForm.
  • Payment processors.
  • SMS and communications providers such as Twilio.
  • Security, fraud-prevention, analytics, and technical service providers.
  • Other vendors necessary to provide our services.

These providers receive only the information reasonably necessary to perform their services and are expected to protect the information appropriately.

Mobile phone numbers, SMS opt-in data, and SMS consent information are not shared with third parties or affiliates for their own marketing or promotional purposes.

We may disclose information when required by applicable law, regulation, legal process, court order, or valid request from a governmental authority.

Protection of Rights and Safety

We may disclose information when reasonably necessary to:

  • Enforce our policies or agreements.
  • Protect our rights or property.
  • Prevent fraud or abuse.
  • Protect the safety of our customers, employees, or others.
  • Investigate suspected unlawful activity.

6. Data Storage and Security

Our website is self-hosted on a Virtual Private Server (VPS).

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information against unauthorized access, alteration, disclosure, or destruction.

Our website uses HTTPS/SSL encryption when supported.

However, no method of transmission over the Internet or electronic storage system is completely secure. We cannot guarantee absolute security of information transmitted to or stored by us.

Our website may contain links to or integrations with third-party websites and services.

These services may include payment providers, JotForm, Twilio, hosting providers, analytics services, plugins, and other technology providers.

Third-party services operate according to their own privacy policies and terms. We encourage you to review the privacy policy of any third-party service you use.

We do not control the privacy practices of third-party websites that we do not operate.

8. Children’s Privacy

Airport Parking does not knowingly collect personal information from children under the age of 13.

If you believe that a child under 13 has provided personal information through our website, please contact us. We will take reasonable steps to investigate and remove the information when appropriate.

9. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, including:

  • Right to Access: Request access to personal information we maintain about you.
  • Right to Correction: Request correction of inaccurate or incomplete information.
  • Right to Deletion: Request deletion of personal information where applicable.
  • Right to Information: Request information about how your personal information is collected and used.
  • Right to Opt Out of SMS: Stop receiving SMS messages by replying STOP.

To exercise applicable privacy rights, please contact us:

Phone: (505) 843-9333 Website: https://apsunport.com/

We may need to verify your identity before processing certain requests.

10. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, administer customer accounts, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

SMS consent and opt-out records may be retained as necessary to document customer preferences and comply with applicable legal and regulatory requirements.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the Last Updated date at the top of this page. We encourage you to review this Privacy Policy periodically.

If significant changes are made, we may provide additional notice when appropriate.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our use of your information, please contact:

Airport Parking 1501 Aircraft Ave SE Albuquerque, NM 87106

Phone: (505) 843-9333 Website: https://apsunport.com/